Recent years at Hoenderdaal have been dominated by the further growth and professionalisation of the organisation: both 'outside', through the move to new premises, and 'inside', through the implementation of a modern ERP system and the optimisation of various business processes.
We are constantly evolving and the optimisation of our business processes continues every day. Under the leadership of new and young Managing Director Bart Veldhuizen, Hoenderdaal has taken a new, fresh direction since 2017. We have started to focus on process optimisation through digitisation and automation; we aim to use this to make our work more fun, easier and efficient.
In 2017, we started building the first Power-BI dashboards for internal use. With these dashboards, we can instantly see the progress of our operational processes in different processes and places in our company. This gives us an overview, allows us to change course where necessary and allows us to set targets and improve our performance. In cooperation with Dashdata's Power-BI specialists, we are still working on improving or extending our dashboards.
In 2018, we implemented our PIM system from Syncforce. This Product Information Management system contains all our product information and content. It is our 'data socket' through which we can offer this commercial and logistical production information to our customers as complete as possible, in various forms. The PIM system is thus our powerful data engine with 'one single source of truth' in which all our product data is managed, enriched and transmitted.
In 2019, we took a very big step in logistics automation with the successful implementation of a new WMS system in combination with voice-activated order picking. Prior to going live with this in November, we spent over two years preparing and testing. We smoothly switched to Actimium's WMS system, which should make our logistics processes more measurable, scalable and smart in the future.
In 2020, we implemented Slim4's inventory optimisation software for a better balance between stock availability and our actual sales. With Slim4's smart algorithms, we have a tool in our hands for an optimal ratio between our stock levels and product availability where our buyers can start to manage especially on the exceptions and thus do their job better than before.
In 2021, we went live with our new Hoenderdaal online ordering platform. We took the first step 'outward' after several years of preparation on the data and infrastructure side. The new website with extensive webshop ensures optimal ordering convenience and gives our customers a lot more information about our products with current prices and stocks. Behind the login area of the order portal, our customers can find information about their order history, download invoices, view backorder overviews and soon also see shipping information.
In 2022, we took an important step in the growth of our export business with the establishment of sister company Felcom Fasteners. As a company and with our products, we are all set for growth abroad.